Services

This page details the services we offer at AD Medical:

• Compasionate medical repatration

• Diverse languages

• Personal flight assistance

• Autism support

• Repatriation of children

Compassionate Medical Repatriation for you and your loved ones

At AD Medical, we offer comprehensive medical repatriation services tailored to meet your unique needs. From the moment you contact us, our friendly case coordinators are here to guide you through every step of the process. Our team of highly skilled and experienced professionals are dedicated to assisting both insurance companies and individuals facing medical repatriation needs. When you entrust us with the care of your loved ones, you become part of our extended family, and we treat you as such.

Our Personalized Services:

• Warm Support: Our family values shine through in our approach. From the first call, our caring team is here to guide you through every step of the process with empathy and understanding.

• Accurate Translation: We understand the importance of clear communication during medical emergencies. Our team ensures accurate translation of medical notes, eliminating language barriers and ensuring seamless coordination.

• Effortless Paperwork: Let us handle the paperwork for you. We'll complete all necessary medical forms required by airlines, saving you time and hassle.

• Safe Transportation: Your loved one's safety is our top priority. Trust us to arrange reliable transportation to and from the airport, ensuring a comfortable journey.

• Tailored Care: Every individual is unique, and so are their needs. We take the time to understand your loved one's requirements and tailor accommodations accordingly, whether it's arranging specialised seating or medical equipment.

• Continued Support: Our commitment doesn't end with the journey. Upon arrival, we'll ensure your loved one is safely transported to their desired destination, be it home or a medical facility.

No travel Insurance?

Even if you don't have insurance coverage, we're here to help. As a small but dedicated company, we are committed to providing compassionate care and assistance. Reach out to us, and let us surprise you with our competitive pricing and personalised service.At AD Medical, we're more than just a business; we're a family here to support yours. Contact us today and experience the warmth and professionalism that sets us apart.

Languages spoken

At AD Medical, our team hails from diverse backgrounds and speaks languages from across the globe. This diversity is not just a feature; it's a strength. Here's how it benefits you:

• Comfort and Trust: Hearing your mother tongue can provide a sense of comfort and reassurance, especially during medical situations. Our team strives to make every patient feel at ease.

• Seamless Communication: Whether it's translating documents or navigating a foreign country, our multilingual team ensures smooth communication at every step.

• Extensive Network: Can't find the language you need? No worries. We have a vast network of trusted connections worldwide. Just ask, and we'll find a solution for you.

At AD Medical, we believe in breaking down language barriers to provide the best possible care. Your comfort and well-being are our top priorities.

The languages of AD Medical:

• French

• Spanish

• German

• Romanian

• Hindi

• Punjabi

• Urdu

• Portugese

• Dutch

• Sinhalese

• Malayalam

• Tamil

• Kannada

• Arabic

• Russian

• Marathi

• Telugu

• Burmese

• Turkish

Personal flight assistance

Is the thought of flying or planning a trip overseas causing you undue stress? Do you dream of visiting loved ones abroad but find the idea of flying overwhelming?

At AD Medical Air Assist, we understand that travelling can be daunting for some. That's why we're here to make it easier for you. Our door-to-door service ensures that every step of your journey is meticulously planned and tailored to your needs. And to make your experience as pleasant and stress-free as possible, we provide you with your very own personal flight assistant—a friendly face to accompany you on your journey.

Contact our case coordination team today to discuss your individual requests, and let us take care of the rest. Your peace of mind is our priority.

Autism support

Here at AD Medical, we pride ourselves on efficiently and compassionately facilitating medical repatriations for individuals in need of specialised care. But our commitment does not end with illness and injury—we are dedicated to extending our assistance to individuals with autism and their families.

We understand firsthand the unique challenges that autism can present, especially when it comes to travel. Our goal is to make your or your loved one's travel experience as comfortable as possible and alleviate all anxieties that may arise from start to finish.

Our Expertise

We are guided by those who understand autism best—our team members with autism themselves. Their firsthand experiences and insights allow us to create the most personalised and supportive plans for you or your loved one.

Personalised Care Plans

We know that every person with autism is unique, so we tailor our services to meet individual needs. Our personalised travel plans include:

• Pre-transport discovery: We'll work closely with you to understand your loved one's needs and preferences to create a custom plan.

• Travel Comfort: We source sensory-friendly accommodations, quiet spaces, and familiar items to help ease any travel-related anxiety.

• Medical Support: Our skilled medical team is prepared to handle any health-related needs during the journey, ensuring a smooth trip.

Communication and Support

We are here to keep you informed every step of the way. You'll receive regular updates throughout, and we are always available to answer any questions you may have.

Comprehensive Services

Our autism support goes beyond transportation. We offer:

• Discovery call: Let's discuss your or your loved one's needs to thoroughly prepare for the journey ahead.

• Post-trip Follow-Up: why? because we care and your experience matters to us and to reassure you we are there should any further assistance be required.

Why Choose Us?

• Compassionate Care: Our staff are trained to understand and cater to the unique needs of individuals with autism.

• Safety and Comfort: We take all necessary steps to provide a safe, comfortable, and stress-free transportation experience.

• Experience: With years of experience in medical repatriation and autism support, we're here to deliver excellent service.

• Going the Extra Mile: We are happy to go the extra mile and will cater to the individual needs of each person, ensuring they receive the best care possible.

Contact Us

Have questions about our autism support services or want to discuss your loved one's needs? Get in touch! Call us at [phone number] or email us at [email address] to speak with a friendly team member.

At AD Medical, we're here to make the transportation process as smooth and worry-free as possible for your loved one. Let us provide the care and support they deserve for a safe and comfortable trip.

Repatriation of children

Medical repatriation can be a daunting experience for anyone, and even more so for a child. At AD Medical, we aim to make the trip as comfortable and stress-free as possible for both you and your child. Several members of our coordination team bring a wealth of professional experience in children's entertainment. They plan every aspect of the repatriation with meticulous care, infusing magic into each detail. Their role also involves ensuring our medical escorts transform into your child's favourite characters, keeping the magic alive to distract and engage your child throughout the journey. Whether they love superheroes, exotic zookeepers, fairies, or scientists, our team can take on the role of your child’s most beloved characters.

By creating an atmosphere of fun and excitement, we strive to ease any anxieties your child may have. We'll even set up a special secret mission tailored to your child, adding an element of mystery and joy to the experience.

Our medical professionals fully immerse themselves in the adventure while providing first class medical care, ensuring your child remains safe and healthy during the journey. With our thoughtful approach to repatriation, you can rest assured that your child will be in capable and caring hands from start to finish.

No Medical Insurance?

If ever you find yourself where you, or a relative, are ill or injured and need repatriation but you don't have insurance then this can be stressful and expensive. Give us a call we may surprise you, we may be a small company but we are big enough to care and help. We promise to give your our best price and as we have very few overheads we may be cheaper than you think.

Personal flight assistance

Is the thought of flying or planning a trip overseas causing you a great amount of stress? Do you want to visit friends or family abroad but the idea of flying is preventing you from being able to do so?

Here at AD Medical Air Assist, we appreciate that some people find travelling a daunting process which is why we are here to make it easier for you. We offer a door to door service with every step meticulously planned and tailored to your requests. We even provide you with your very own personal flight assistant; a friendly face to accompany you on your journey to make the experience as pleasant and stress free as possible.

Contact our case coordination team today to discuss your individual requests and we will do the rest!